About us...
Lumy was founded by two brothers who grew up in a small town in New Jersey and decided to help their family by getting into online retail. After dedicating more than a decade of their lives to product design, customer relations, marketing, supply chain, content production, and many other areas of commerce, they leveraged everything they learned, both their successes and failures, to create Lumy.
Lumy is made up of a small (but mighty) team of incredibly creative minds and hardworking individuals who share a common goal: to make the best products possible and provide the best experience possible for our customers.
FAQ
WHEN WILL MY LUMY PRODUCT ARRIVE?
WHEN WILL MY LUMY PRODUCT ARRIVE?
Most orders are shipped within 2 to 3 days and typically take 7 to 15 business days to arrive.
DOES LUMY OFFER DISCOUNTS?
DOES LUMY OFFER DISCOUNTS?
We generally do not offer discounts for first orders, and any sitewide promotion will be automatically applied at checkout. If you receive a discount code or benefit from a product promotion, take advantage of it while it’s still available!
DOES LUMY OFFER FREE SHIPPING?
DOES LUMY OFFER FREE SHIPPING?
We offer free shipping on orders over $75.
WHAT SHOULD I DO IF I DON'T LIKE MY LUMY PRODUCT AFTER PURCHASING IT?
WHAT SHOULD I DO IF I DON'T LIKE MY LUMY PRODUCT AFTER PURCHASING IT?
We guarantee the quality of our products and are confident that you will be satisfied with your purchase. If for any reason you are not satisfied with our products, we offer a 60-day money-back guarantee on first orders only. Refund conditions apply.
WHERE CAN I FIND INFORMATION ABOUT MY ORDER?
WHERE CAN I FIND INFORMATION ABOUT MY ORDER?
As soon as your order is placed, you will receive a confirmation email at the email address you provided during checkout. If for any reason you did not receive an email, please check your spam folder.